Refunds
Refund policy
Last updated 16 September 2026. The short version: ask within 30 days of a charge and you get all of it back.
What is refundable
Any payment for the Automation plan (US$5 a month) is refunded in full if you ask within 30 days of the charge. You don’t need to give a reason. That applies to your first payment and to every renewal.
How to ask
Email reply@studyrows.com from the address on your account, or reply to your Paddle receipt. Payments are processed by Paddle, our merchant of record, so the refund comes from Paddle to the card or account you paid with. Your bank usually shows it within 5–10 business days.
What a refund changes
A refunded period ends your paid plan straight away, so reminders stop and restoring older changes goes back to the free limit. Your assignments, courses and history stay. The tracker and exports keep working, as they always do on the free plan.
After 30 days
You can still cancel any time from Settings, and the plan runs to the end of the period you paid for. If something went wrong, such as a charge you didn’t expect, email us anyway. This policy doesn’t limit any refund right the law gives you where you live.